Frequently Asked Questions
Everything you need to know about OddBird Co. style and service.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location but generally take 10-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund incur a $7.00 restocking fee.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Are your garments ethically manufactured?
Yes, OddBird Co. is committed to sustainable and ethical production. We partner exclusively with fair-trade certified factories that ensure safe working conditions and living wages for all artisans.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay.
How should I care for my OddBird garments?
To preserve the longevity of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also printed on the internal label of every piece.